IPVanish offers refunds for yearly and 2-year plans within the first 30 days of service, but no refunds will be given for monthly plans. IPVanish Subscription renewals are not eligible for refunds. I f you have any questions or have any issues canceling your IPVanish account, please contact our support team. Your IPVanish account will be canceled when you see the Cancelation Confirmed Check the box next to your reason for canceling your account and then answer the question in the box that appears and click the Continue buttonĤ. Click the I Still Want to Cancel link at the bottom of the pageĢ. Monthly and quarterly subscriptions do not qualify for refunds.Īfter clicking Cancel Now in Step 5 above, you will need to follow the steps outlined below to complete the cancelation of your IPVanish account.ġ. Note that if you created the account in the last 30 days and it is an annual account, you will be refunded as per our 30-day money-back guarantee. After choosing your desired option above, follow the screen prompts and questions carefully to complete the process. If you have questions regarding refunds, see our Refunds policyĦ. If you have an annual account and you are canceling within the first 30 days of your account creation, a refund will be sent to you automatically as per our 30-day money-back guarantee. Cancel Now - Click this button to cancel your account right away (Remember that if you have VIPRE Advanced Security Anti-virus installed, it will be canceled as well). Do Not Renew - Click this button to stop the auto-renewal of your account, your account will cancel at the end of your billing cycleģ. Stay Protected - Click this button if you changed your mind and you do not want to cancel your IPVanish accessĢ. Choose your cancelation option from the options that appear.ġ. Click the I wish to cancel my subscription link at the bottom as shown below:ĥ. Click on the Subscription tab to reveal your subscription options (If you don't see the Subscription tab, you need to log into our new account control panel here: then follow the steps to cancel in our new cancellation guide).Ĥ. Enter your IPVanish username and password to log in.ģ. Navigate to the IPVanish website and click the My Account tab in the top right of the screen.Ģ. NOTE: If you created your IPVanish subscription in late 2022-today, please see our canceling new accounts guide.ġ. Likewise, if you created your account on your Android device through the Google Play Store, please see our guide on canceling an in-app purchase for Android, If you created an app store account, see our guide on how to cancel iOS accounts. NOTE: This guide assumes you created your IPVanish account via our website. If you would like to cancel your account or suspend your automatic renewals, follow the steps in this guide. We may ask you to provide proof of ownership information if we need to make any changes to your subscription. (Operating hours: 9 am – 5 pm Central time (UTC -6), Monday-Friday) or call us at one of our international phone numbers or contact our support team via email and we will gladly look into any problems you may have. You have taken the time to complete the signup to use our service, so why not call us or hop on a live chat and let us help you get started? Simply give us a call at +1-80 If you have any problems or require assistance, you can contact IPVanish's support team via phone, live chat, or email. It's important to note that if you created your account through the app store or Google Play Store, you'll need to refer to the specific guides on canceling an iOS account or canceling an in-app purchase for Android linked in this guide. To cancel or suspend the automatic renewals of your IPVanish account, you can follow the guide provided.
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